Troubleshooting Guide

Problem Cause Solution
Product not holding temperature

 

 

 

 

   

Door gasket damaged or worn

Replace bad door gaskets

Thermostat set too low Increase thermostat setting by moving the knob to a higher number setting

Product held too long

Hold product only for recommended times

Cabinet steaming product soggy

Too much humidity inside the cabinet

Hold product for recommended time

Product dry

No water in pan

Remove pan and add approximately 850 ml. of hot water

Unit not reaching set temperature

 

 

Doors left open

Keep doors closed except to load and serve product

Door gasket damaged or worn

Replace bad door gaskets

Thermometer not indicating true temperature Check cabinet temperature with another thermometer; have thermometer replaced if necessary
Blower not working Check Blower and replace if bad