Troubleshooting Guide
| Problem | Cause | Solution |
|---|---|---|
| Faulty thermometer | Replace the thermometer | |
| Product not holding temperature
|
Doors are not kept closed |
Keep doors closed when possible |
|
Product held too long |
Only hold product for recommended times |
|
|
Water temperature too low |
Turn to higher setting Check water heating system per Water Pan Heater |
|
|
Radiant heat too low |
Turn to higher setting |
|
| Radiant heat not working | Check radiant heat system per Radiant Heater | |
| Light bulbs out | Replace as required, per Replacing Light Bulbs and Glass Panels | |
| Doors are
fogging
|
Doors left open too much allowing doors to cool and cause condensation |
Keep doors closed when possible |
|
Radiant heat not high enough |
Turn to higher setting |
|
|
Water temperature too high |
See recommended settings and temperatures |
|
| Radiant heat not working | Check radiant heater per Radiant Heater | |
| Water will not fill
|
Water supply has been shut- off | Check the water supply or disconnected |
| Faulty float switch | Check float switch per not fill Float Switch | |
|
Faulty water control switch |
Check water control switch per Water Control Switch |
|
| Faulty water valve | Check water valve per Water Valve | |
| Lights will not turn on
|
Defective fuse | Replace 15 amp fuse |
| Faulty light switch | Check light switch per Light Switch | |
| No neutral supplied in field wiring | Check field wiring to be sure a true neutral has been connected | |
|
Loose or defective wiring |
Check wiring and repair and replace if necessary |
|
| Not all lights on | Faulty light bulbs |
Replace with recommended bulb, per Replacing Light Bulbs and Glass Panels |
| Water will not heat
|
Faulty contactor | Replace contactor per Contactor |
| Faulty thermostat | Check thermostat per Thermostat | |
|
Faulty high limit switch |
Check high limit switch per High Limit Switch |
|
| Water will not reach desired
temperature
|
Bun pans are not over water | Place perforated bun pans over water |
| Low or improper voltage | Use a meter and check wall voltage versus data plate | |
|
Faulty water heating element |
Check heating elements per Water Heater |
|
| Wiring | Check for loose connections or faulty wires and correct or replace as necessary | |
|
Radiant heat not working |
Faulty infinite regulator |
Replace infinite regulator per Infinite Switch |
| Faulty power switch | Check power switch per Power Switch | |
| Faulty radiant heater | Check heater per Radiant Heater |