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Error Codes and Warning Codes
Error Codes
In the event of a system failure the control board displays an error message. These messages are coded as E which represents an error, a number designation and error message, such as E-4 CPU TO HOT. Also, a constant tone sounds. To silence the tone,
|
Error |
Cause |
Correction |
|---|---|---|
|
E-1 LOW OIL IN POT |
The top heating element where the probe is located is getting hotter than it would if the element were submerged in oil. |
If the Protection Probe monitoring function determines that the oil level is too low below the main probe it generates an E-1 error code and displays the message LOW OIL IN POT!, CHECK OIL LEVEL. Fill the vat with oil to the full line. If the error persists call for service. |
|
E-4 CPU TOO HOT |
Control board overheating. |
Remove heat from the fryer, the control board is getting too hot. Once the front panel cools down the controls should return to normal operation. If the error persists call for service. |
|
E-5 OIL TOO HOT |
Oil overheating. |
Remove heat from the fryer. Once the unit cools down, the controls should return to normal operation. If the error persists call for service. |
|
E-6A MAIN TEMP PROBE FAILED (Open Circuit) |
Temperature probe failure. |
Turn the switch to off position, then turn the switch back to on. If the error persists call for service. |
|
E-6B MAIN TEMP PROBE FAILED (Shorted) |
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E-13A PRESSURE SENSOR FAILED |
Pressure transducer failed or unplugged |
Call for service. |
|
E-13B PRESSURE SENSOR FAILED |
Pressure transducer failed or shorted |
Call for service. |
|
E-14 PRESSURE TOO HIGH |
Pressure is to high within the vat. |
Perform the Monthly Deadweight Cleaning procedure. If the error persists call for service. |
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E-15C DRAIN VALVE ERROR |
The drain valve doesn't fully close. |
Open the drain valve and unclog the drain with a drain brush. If the error persists call for service. |
|
E-15P DRAIN VALVE ERROR |
The drain valve doesn't fully open. |
Check drain for an obstruction. If the error persists call for service. |
|
E-18A LEVEL SENSOR FAILED (Open Circuit) |
The oil level probe has failed. |
Call for service. |
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E-18B LEVEL SENSOR FAILED (Shorted) |
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|
E-19 PROTECTION PROBE FAILED |
A = Open and B = Short |
Call for service. |
|
E-25 HEAT AMPS WERE TOO HIGH |
One or more amp sensors exceeded the programmable limit. Heat output turns off when error is activated. |
Call for service. |
| E-26 HEAT AMPS WERE* LOCKED ON | One or more amp sensors indicated current draw when corresponding heating element was OFF. | Call for service. |
|
E-30 CIRCUIT BREAKER TRIPPED CALL SERVICE TECH |
Circuit breaker was tripped. Heat elements are disabled. The control and all pumps remain powered. | Call for service. |
|
E-41P-1- LOST |
System data lost. Both the RAM copy and stored copy of the settings have been lost. Settings are reset to default. |
Call for service. |
|
E-41S SYSTEM DATA LOST |
System data lost. Both the RAM copy and stored copy of the settings have been lost. Settings are reset to default. |
Call for service. |
|
E-46C INTERNAL SD MEM ERR |
Issue with microSD chip. |
Call for service. |
|
E-46W DATA SAVE FAILED |
Unable to communicate and save data to the microSD chip. |
Call for service. |
|
Corrupt file. |
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|
E-47 ANALOG SYSTEM OR 12 VOLT FAILED |
Problem reading the A-to-D Analog to Digital converter inputs. |
Call for service. |
|
E-54C MAIN TEMP CIRCUIT FAILURE |
Fault on the CPU board. |
Call for service. |
|
E-54D MAIN TEMP DSC ERROR |
Fault on the CPU board. |
Call for service. |
| E-54L LSE OSCILLATOR FAILED | Indicates possible circuit board issue. | Call for service. |
| E-61 FILTER COMMS LOST | Indicates one or more fryer controls have failed to communicate. | Call for service. |
|
E-70B PWR SWITCH OR WIRES FAILED |
Short in wires/ loose connection. |
Call for service. |
|
Power switch may be faulty. |
Call for service. |
|
| E-75 CONTACTOR NEAR END OF LIFE |
Contactor is nearing its end of life and should be replaced. | Call for service. |
|
Clogged pressure exhaust port. |
Call for service. |
|
| E-92 24 VAC FAILED | AC or DC power supply is lost. |
Check the fryer power cord is plugged in. Call for service. |
Warning Codes
Warning codes are similar to error codes but are less severe and do not prevent normal operation of the fryer.
|
Warning |
Cause |
Correction |
|
W-2 SLOW HEATUP CHECK COILS, CONNECTIONS, CONTACTORS |
Adding oil or stirring oil during heat up. Oil level too high. Failed heating coil or faulty connections or contactors. |
Add oil and stir before heat up. Ensure oil level is not too high. Check coils, connections, and contactors. Press the Checkmark button to clear the warning.
|
|
W-4 SLOW COOKING FROZEN PROD? TOO MUCH? |
Loading too much product. Loading frozen product. |
Load normal amount of product. Ensure product is not frozen. Press the Checkmark button to clear the warning. Unless a DISCARD warning was displayed before this warning, the food is acceptable for use. |
|
W-6 SLOW COOKING CHECK COILS, CONTACTORS, WIRING |
Possible electrical issue. |
Press the Checkmark button to clear the warning. Unless a DISCARD warning was displayed before this warning, the food is acceptable for use. |
|
W-7 LOW AMPS CHECK COILS, CONNECTIONS, CONTACTORS |
Power cord not fully inserted into outlet. Supply voltage to the fryer is low. Heating element is burned out. Contactor not operating correctly. Wiring issue.
|
Ensure power cord is properly inserted into wall outlet. Call for service. |
|
W-8 CLOSE LID! NO PRESSURE |
Lid not closed and sealed properly. Problem with lid gasket. Product load too small. Failed pressure solenoid. Failed pressure transducer. |
Ensure the lid is closed and sealed. Ensure lid gasket is installed correctly. Ensure product is a normal load. Call for service. |
|
W-9 DISCARD PRODUCT OVER-COOKED |
Cook cycle time exceeded the maximum allowed for product. |
Remove product when cook cycle is done. Press the Checkmark button to clear the warning and discard product immediately. |
