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Error Codes
In the event of a control system failure, the digital display shows an error message. These messages are coded: “E04”, “E05”, “E06”, “E41”. A constant tone is heard when an error code is displayed, and to silence this tone, press any of the product buttons.
|
DISPLAY |
CAUSE |
PANEL BOARD CORRECTION |
|---|---|---|
|
“E-4” |
Control board overheating |
Turn switch to OFF position, then turn switch back to ON; if “E-4” continues, the board is getting too hot; check for signs of overheating behind the control panel; once panel cools down the controls should return to normal; if “E-4” persists, have control panel replaced |
|
“E-5” |
Oil overheating |
Turn switch to OFF position, then back to ON; if “E-5” continues, the heating circuits and temperature probe should be checked; once the unit cools down, the controls should return to normal; if “E-5” persists, have control panel replaced |
|
“E-6” |
Temperature probe failure |
Turn switch to OFF position, then back to ON; if the “E-6” continues, the temperature probe should be checked; once the probe is repaired, or replaced, the controls should return to normal; if “E-6” persists, have control panel replaced |
|
“E-41” |
Programming failure |
Turn switch to OFF position, then back to ON; if display shows “E-41”, the control should be re- initialized (See Programming Section) if the error code persists, have control panel replaced |
|
“E-71” |
Pump motor relay failure or wiring problem |
Replace relay if contacts are stuck closed; check wiring on POWER/PUMP switch, or at wall receptacle; L1 and N may be reversed |
CE Only - Along with the previous error codes, CE units have the following self-diagnostic error codes:
|
DISPLAY |
CAUSE |
PANEL BOARD CORRECTION |
|---|---|---|
|
“E-10” |
High limit |
Allow oil to cool, and then reset the high limit by manually pushing and holding the reset (red rocker) switch for 5 seconds. If the high limit does not reset, the high limit must be replaced. |
|
“E-15” |
Drain switch |
Close the drain, using the drain valve handle; if display still shows “E-15”, have the drain microswitch checked |
|
“E-20A” |
Air pressure switch failure |
Press the timer button to try the ignition process again, and if “E-20A” persists, call Henny Penny’s Service (stuck closed) Department |
| “E-20B” | Draft fan or air pressure switch failure (stuck open) | Press the timer button to try the ignition process again, and if “E-20B” persists, call Henny Penny’s Service Department |
|
“E-20C” |
Left gas module failure |
Press the timer button to try the ignition process again, and if “E-20C” persists, call Henny Penny’s Service Department |
| “E-20D” | Right module failure | Press the timer button to try the ignition process again, and if “E-20D” persists, call Henny Penny’s Service Department |
|
“E-20E” |
Both modules failure |
Press the timer button to try the ignition process again, and if “E-20E” persists, call Henny Penny’s Service Department |
| “E-20F” | Left module no flame sense | Press the timer button to try the ignition process again, and if “E-20F” persists, call Henny Penny’s Service Department |
|
“E-20G” |
Right module no flame sense |
Press the timer button to try the ignition process again, and if “E-20G” persists, call Henny Penny’s Service Department |
| “E-20H” | Both modules no flame sense | Press the timer button to try the ignition process again, and if “E-20H” persists, call Henny Penny’s Service Department |
