Error Codes
DISPLAY | CAUSE | PANEL BOARD CORRECTION |
---|---|---|
“E-4” | Control board overheating | Turn switch to OFF position, then turn switch back to ON; if “E-4” continues, the board is getting too hot; check for signs of overheating behind the control panel; once panel cools down the controls should return to normal; if “E-4” persists, have control panel replaced |
“E-5” | Oil overheating | Turn switch to OFF position, then back to ON; if “E-5” continues, the heating circuits and temperature probe should be checked; once the unit cools down, the controls should return to normal; if “E-5” persists, have control panel replaced |
“E-6” | Temperature probe failure | Turn switch to OFF position, then back to ON; if the “E-6” continues, the temperature probe should be checked; once the probe is repaired, or replaced, the controls should return to normal; if “E-6” persists, have control panel replaced |
“E-41” | Programming failure | Turn switch to OFF position, then back to ON; if display shows “E-41”, the control should be re- initialized (See Programming Section) if the error code persists, have control panel replaced |
“E-71” | Pump motor relay failure or wiring problem | Replace relay if contacts are stuck closed; check wiring on POWER/PUMP switch, or at wall receptacle; L1 and N may be reversed |
CE Only - Along with the previous error codes, CE units have the following self-diagnostic error codes:
DISPLAY | CAUSE | PANEL BOARD CORRECTION |
---|---|---|
“E-10” | High limit | Allow oil to cool, and then reset the high limit by manually pushing and holding the reset (red rocker) switch for 5 seconds. If the high limit does not reset, the high limit must be replaced. |
“E-15” | Drain switch | Close the drain, using the drain valve handle; if display still shows “E-15”, have the drain microswitch checked |
“E-20A” | Air pressure switch failure | Press the timer button to try the ignition process again, and if “E-20A” persists, call Henny Penny’s Service (stuck closed) Department |
“E-20B” | Draft fan or air pressure switch failure (stuck open) | Press the timer button to try the ignition process again, and if “E-20B” persists, call Henny Penny’s Service Department |
“E-20C” | Left gas module failure | Press the timer button to try the ignition process again, and if “E-20C” persists, call Henny Penny’s Service Department |
“E-20D” | Right module failure | Press the timer button to try the ignition process again, and if “E-20D” persists, call Henny Penny’s Service Department |
“E-20E” | Both modules failure | Press the timer button to try the ignition process again, and if “E-20E” persists, call Henny Penny’s Service Department |
“E-20F” | Left module no flame sense | Press the timer button to try the ignition process again, and if “E-20F” persists, call Henny Penny’s Service Department |
“E-20G” | Right module no flame sense | Press the timer button to try the ignition process again, and if “E-20G” persists, call Henny Penny’s Service Department |
“E-20H” | Both modules no flame sense | Press the timer button to try the ignition process again, and if “E-20H” persists, call Henny Penny’s Service Department |