Error Codes

DISPLAY

CAUSE

PANEL BOARD CORRECTION

“E-4”

Control board overheating

Turn switch to OFF position, then turn switch back to ON; if “E-4” continues, the board is getting too hot; check for signs of overheating behind the control panel; once panel cools down the controls should return to normal; if “E-4” persists, have control panel replaced

“E-5”

Oil overheating

Turn switch to OFF position, then back to ON;

if “E-5” continues, the heating circuits and temperature probe should be checked; once the unit cools down, the controls should return to normal; if “E-5” persists, have control panel replaced

“E-6”

Temperature probe failure

Turn switch to OFF position, then back to ON; if the “E-6” continues, the temperature probe should be checked; once the probe is repaired, or replaced, the controls should return to normal; if “E-6” persists, have control panel replaced

“E-41”

Programming failure

Turn switch to OFF position, then back to ON; if display shows “E-41”, the control should be re- initialized (See Programming Section) if the error code persists, have control panel replaced

“E-71”

Pump motor relay failure or wiring problem

Replace relay if contacts are stuck closed; check wiring on POWER/PUMP switch, or at wall receptacle; L1 and N may be reversed
“E-32, FAN FAIL ERROR, CHECK BLOWER, CLEAN DILUTIONBOX, CALL HENNY PENNY SERVICE” Air pressure switch open; clogged dilution box or faulty blower; open drain switch; open high limit Clean dilution box or replace blower if necessary; have drain switch checked; reset high limit or have high limit checked

CE Only - Along with the previous error codes, CE units have the following self-diagnostic error codes:

DISPLAY

CAUSE

PANEL BOARD CORRECTION

“E-10”

High limit

Reset the high limit by manually pushing up on the red reset button; if the high limit does not reset, the high limit must be replaced

“E-15”

Drain switch

Close the drain, using the drain valve handle; if display still shows “E-15”, have the drain microswitch checked

“E-20A”

Air pressure switch failure

Press the timer button to try the ignition process again, and if “E-20A” persists, call Henny Penny’s Service (stuck closed) Department
“E-20B” Draft fan or air pressure switch failure (stuck open) Press the timer button to try the ignition process again, and if “E-20B” persists, call Henny Penny’s Service Department

“E-20C”

Left gas module failure

Press the timer button to try the ignition process again, and if “E-20C” persists, call Henny Penny’s Service Department
“E-20D” Right module failure Press the timer button to try the ignition process again, and if “E-20D” persists, call Henny Penny’s Service Department

“E-20E”

Both modules failure

Press the timer button to try the ignition process again, and if “E-20E” persists, call Henny Penny’s Service Department
“E-20F” Left module no flame sense Press the timer button to try the ignition process again, and if “E-20F” persists, call Henny Penny’s Service Department

“E-20G”

Right module no flame sense

Press the timer button to try the ignition process again, and if “E-20G” persists, call Henny Penny’s Service Department
“E-20H” Both modules no flame sense Press the timer button to try the ignition process again, and if “E-20H” persists, call Henny Penny’s Service Department