Error Codes

Display Cause Solution
"E-6B AIR TEMP SENSOR FAILED SHORTED" Faulty air temperature probe Turn switch to OFF position, then back to ON; if the display shows “E-6”, the temperature probe should be checked; once the temperature probe is repaired, or replaced, the controls should return to normal; if “E-6”persists, have PC board replaced
"E-12A WATER HEATER SENSOR FAILED OPEN" Faulty water heater probe Turn switch to OFF position, then back to ON; if the display shows “E-12A”, the water heater should be checked and repaired or replaced (the water heater probe is built into the water heater); the controls should return to normal; if “E-12A” persists, have PC board replaced
"E-12B WATER HEATER SENSOR FAILED CLOSED" Faulty water heater probe Turn switch to OFF position, then back to ON; if the display shows “E-12B”, the water heater should be checked and repaired or replaced (the water heater probe is built into the water heater); the controls should return to normal; if “E-12B” persists, have PC board replaced
"E-17 HUMIDITY SENSOR FAILED" Faulty humidity sensor Turn switch to OFF position, then back to ON; if the display shows “E-17”, the humidity sensor should be checked; once the humidity sensor is repaired, or replaced, the controls should return to normal; if “E- 17” persists, have PC board replaced. See SP-4 to turn humidity OFF until service is provided
"E-41 SYSTEM DATA LOST" Memory scrambled Turn switch to OFF position, then back to ON; if the display shows “E-41”, the control should be re-initialized (see Programming Section); if “E-41” persists, have PC board replaced
"E-46 DATA SAVE FAILED" Memory scrambled Turn switch to OFF position, then back to ON; if the display shows “E-46”, the control should be re-initialized (see Programming Section); if “E-46” persists, have PC board replaced
"E-80 VENT STUCK OR BAD SWITCH" Vent on rear of module stuck or faulty vent activation switch Check vent on rear of module for obstructions, or have vent activation switch replaced
"WATER LEVEL LOW, PLEASE ADD WATER" (Manual fill) Water pan low on water or empty Fill water pan, in bottom of unit, to the maximum water fill mark; this warning won’t shut down the heat or humidity

"WATER PAN NOT FILLING CHECK WATER SUPPLY" (Auto Fill)

Water supply turned off

Turn the water supply valve on

Water flow reduced

Adjust flow control valve

Fill solenoid relay bad

Check solenoid relay

Fill solenoid valve bad

Check solenoid valve
"CALL SERVICE, WATER HEATER FAILURE"

Water heater bad

Check water heater

Water heater relay bad

Check water heater relay

"PURGE"

Unit is purging humidity

No corrective action is necessary. If message continues, contact Technical Support

NOTICE -

A humidity error only shuts down the humidity system. If a humidity error occurs, and you want to use the cabinet without humidity, turn the humidity off by following the directions for SP-4, Humidity Setpoint, in Special Programming Section of this manual. Once the setpoint is off, the alarm stops, but the error code shows in display.

(Includes “E-12A”, “E-12B”, “E-17”)