Troubleshooting Guide

Problem Cause Solution
Product not holding temperature

 

 

 

 

   

Control temperature set too low

Increase air temperature

Product not hot when placed in unit

Place prepackaged hot food in unit

With switch in ON position the cabinet is completely inoperative

 

Unit not connected to electrical supply Plug cord into electrical outlet
Open breaker or fuse Reset breaker or install new fuse in junction box
Shelf won't heat Shelf not plugged into receptacle properly Check that the shelf plug is firmly pushed into receptacle in the interior of the unit.