Search Tips
| Problem | Cause | Solution |
|---|---|---|
| Product not holding temperature
|
||
| Doors left open | Keep doors closed except to load and unload product | |
|
Door gasket damaged or worn |
Replace bad door gaskets |
|
| Thermostat set too low | Increase thermostat setting by moving the knob to a higher number setting | |
|
Product held too long |
Hold product only for recommended times |
|
| Cabinet steaming product soggy | Holding product too long | Adjust vent |
|
Too much humidity inside the cabinet |
Hold product for recommended time |
|
| Unit not reaching set temperature
|
Doors left open |
Keep doors closed except to load and serve product |
|
Door gasket damaged or worn |
Replace bad door gaskets |
|
| Thermometer not indicating true temperature | Check cabinet temperature with another thermometer; have thermometer replaced if necessary | |
| Both blowers not working | Faulty fuse (if unit is equipped) | Check fuse. |
