Search Tips
| Problem | Cause | Solution |
|---|---|---|
| Product not holding temperature
|
||
|
Door gasket damaged or worn |
Replace bad door gaskets |
|
| Thermostat set too low | Increase thermostat setting by moving the knob to a higher number setting | |
|
Product held too long |
Hold product only for recommended times |
|
| Cabinet steaming product soggy |
Too much humidity inside the cabinet |
Hold product for recommended time |
| Product dry |
No water in pan |
Remove pan and add approximately 850 ml. of hot water |
| Unit not reaching set temperature
|
Doors left open |
Keep doors closed except to load and serve product |
|
Door gasket damaged or worn |
Replace bad door gaskets |
|
| Thermometer not indicating true temperature | Check cabinet temperature with another thermometer; have thermometer replaced if necessary |
