Troubleshooting the End User License Agreement (EULA)

Use these steps to determine if the End User License Agreement (EULA) has been accepted.

Verifying End User License Agreement (EULA)

  1. Verify the settings by navigating to: Menu > Advanced > Network Setup > Network Information.

    2. Setup Menu

  2. Review the Current Network Setup:

    • User license agreement: [ex., Accepted 03-19-2025] displays the End User License Agreement (EULA) acceptance.

  3. Depending on what is displayed, do the following:

    • If the license is not accepted, complete the End User License Agreement (EULA) instructions.

Confirming Network Information and EULA (End User License Agreement)

After completing these steps, it may take a long time for the End User License Agreement and date to display as Accepted.

Setup-Menu

  1. Tap Network Information for additional network details. User license agreement displays, Not accepted.

    2. WiFi Not Accept

  2. Scan the QR code and follow instructions to accept the user license agreement.

    3. NOTE: Accepting the user license agreement will not immediately update this screen, it may take a long time for the End User License Agreement and date to display as Accepted.

    WiFi Accept

  3. Tap X to return to the Network Setup menu.