Troubleshooting Guide

Problem Cause Solution
Product not holding temperature

 

Doors are not kept closed

Keep doors closed when possible

Product held too long

Only hold product for recommended times

Water temperature too low

Turn to higher setting

Radiant heat too low

Turn to higher setting

Doors are fogging

 

Doors left open too much allowing doors to cool and cause condensation

Keep doors closed when possible

Radiant heat not high enough

Turn to higher setting

Water temperature too high

See recommended settings and temperatures

Water will not fill

 

Water supply has been shut- off Check the water supply or disconnected
Lights will not turn on

 

Defective fuse Replace 15 amp fuse
Not all lights on Faulty light bulbs

Replace with recommended bulb, per Replacing Light Bulbs and Glass Panels

Water will not reach desired temperature

 

Bun pans are not over water Place perforated bun pans over water