Connecting the Fryer to WiFi

IMPORTANT! Applies to countries where Henny Penny connectivity is available.

Connecting the fryer is similar to connecting a phone or tablet. If you have ordered a new fryer, your local Henny Penny distributor will attempt to get your fryer connected during the scheduled fryer startup.

NOTE: The HENNYLINK™ portal email sent to the owner / operator or admin for your HENNYLINK™ portal account must have the user license agreement checked, before data will show up in the HENNYLINK™ portal dashboard.

Step 1: Enable WiFi.

Network Enable On

  1. Tap Menu.

  2. Tap Advanced.

  3. Tap Network Setup.

  4. Enter Manager code: 1234.

  5. Slide Network Enable (turns green). WiFi icons you’ll see:

    Network Enable

    • WiFi with a red line: WiFi is ON but not connected yet (expected at this point).

    • WiFi without a red line: WiFi is ON and connected. Continue to step 6 when red line disappears.

  6. Tap the back arrow, then tap Network to continue.

Step 2: Connect to Your Restaurant’s Network.

Connect Network

  1. Tap Network Setup.

  2. Tap Connect.

  3. Pick your restaurant’s WiFi from the list.

  • Aim for a signal strength between 0 and –80 dBm.

    Tip: Avoid “guest WiFi” that requires a web browser sign-in.

  • If your network isn’t listed, choose Type Network Name and enter:

    • Network name (e.g., WiFi Network).

    • Security type (e.g., WPA-PSK).

    • Password (Use the on-screen keyboard. The Shift key—up-arrow icon—switches upper / lowercase.).

Step 3: Confirm Network Details.

Confirm Network Detail

You’ll see:

  • Network name

  • Security type

  • Frequency

  • MAC address

  • Signal strength

If correct, tap Continue.

Step 4: Enter the WiFi Password.

Password

  1. Type your password (use Shift for uppercase).

  2. Tap Confirm. A spinning wheel appears next to Connectivity as it connects. When connected, the WiFi icon displays without a red line.

Step 5: Verifying You Are Fully Connected (WiFi + Cloud + ULA).

NOTE: Being connected to WiFi does not automatically mean data is flowing to HENNYLINK™ portal dashboard.

WiFi Accept

Check the fryer’s status: Tap Menu > Advanced > Network Setup > Network. Information You’ll see:

  • Network Name: the WiFi Network you’re on.

  • Signal Strength: aim for a signal strength between 0 and –80 dBm.

  • IP Address: if blank, the fryer isn’t talking to the network.

  • MAC Address: used for whitelisting if your network requires it.

  • Cloud Connection: Connected vs. Not Connected.

  • User License Agreement (ULA): Accepted or Not Accepted.

Data Flow

Data will flow to HENNYLINK™ portal only when all three things are true:

  1. WiFi Connected (no red line on the WiFi icon).

  2. Cloud Connection equals Connected.

  3. User License Agreement equals Accepted.