Troubleshooting

This section provides troubleshooting information in the form of an easy to read table. If a problem occurs during the first operation of a new fryer, recheck Installation and Maintenance procedures.

To isolate a malfunction, proceed as follows:

• Clearly define the problem (or symptom) and when it occurs.

• Locate the problem in the Troubleshooting table.

• Review all possible causes. Then, one-at-a-time, work through the list of corrections until the problem is solved.

Problem	Cause	Solution
Power switch on but fryer completely inoperative.	Open circuit.	Fryer plugged in. Check breaker or fuse at wall.
Pressure not exhausting at end of cook cycle.	Solenoid or exhaust line clogged.	Turn off and allow fryer to cool to release the pressure in vat; have all lines, solenoid, and exhaust tank cleaned.
Operating pressure too high.	Deadweight clogged.	To avoid severe personal injury, do not operate unit if pressure gauge shows high pressure conditions. Immediately place the cook/pump switch in the off position, which releases the pressure by allowing the unit to cool. Do not resume use of unit until cause of high pressure has been found and corrected. Turn off and allow fryer to cool to release the pressure in vat; clean deadweight; see Cleaning the Deadweight
Pressure does not build.	Not enough product in vat.	Place full capacity product in vat when using fresh oil.
	Metal shipping spacer not removed from deadweight.	Remove shipping spacer; see Unpacking.
	Lid gasket leaking.	Reverse or replace lid gasket; see Reversing the Lid Gasket.
Oil not heating.	Gas valve knob turned to the off position.	Ensure gas control valve knob is turned to the on position.
	Drain valve open (“E-15”).	Close drain valve.
	High temperature limit tripped (“E-10”).	Reset high temperature limit; see Operating Components.
Foaming or boiling over of oil.	Water in oil.	Change oil.
	Condensation line clogged.	Remove and clean condensation line.
Oil not draining.	Drain valve clogged.	Push cleaning rod through open drain valve.
Filter motor will not run.	Motor overheated.	Reset motor; see Resetting the Filter Pump Motor.
Product Color Not Correct: A. Too Dark	Temperature too high Breading too far in advance Overshooting the setpoint temperature	Check temperature setting in the Program Mode Bread product closer to frying period Adjust PC Factor (may require a service call).